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How to Fix [pii_email_e6af9796c02919183edc] Error: 6 Steps

How to fix [pii_email_4bd3f6cbbb12ef19daea]

Microsoft Outlook is one of the biggest email services. It is used mainly by professionals for business mails and other stuff. The primary purpose is to send and receive emails in bulk without data loss, and the platform is very safe and secure. Not only this, but Outlook has many other features like a calendar, task sheet, etc., that make it a convenient tool.

However, just like many other platforms, it can be affected by errors as well. Although they are easy to fix, they can disturb you while working. One of many users’ most commonly faced errors is the [pii_email_e6af9796c02919183edc] error. Following is everything you need to know about this error and how to remove it from your system successfully.

Causes of the [pii_email_e6af9796c02919183edc] Error

There can be multiple reasons that cause this error. One of the most common problems is some kind of mistake in the installation process. Sometimes when you install Outlook, specific files get corrupted or don’t get downloaded, triggering this error.

Another reason could be using multiple accounts on Outlook from one device. When you constantly sign out and log in to different accounts, it may cause the [pii_email_e6af9796c02919183edc] error. And lastly, in some instances, it could interfere with the installed programs on your computer, leading to compatibility issues resulting in this error.

Recommended to Read: How to Remove [pii_email_e7ab94772079efbbcb25] Error?

How to Fix [pii_email_e6af9796c02919183edc] Error

Although this error sounds like something difficult to deal with, here are six easy steps that can help you tackle and remove the [pii_email_e6af9796c02919183edc] error:

1. Clearing the Browser Cache

Clear Corrupted Files and Cache Data

As said earlier, one of the most common causes is low storage. Clear your browser’s cache, and then try to log in using your account and don’t use multiple ones. You can find the clear cache option in your browser’s settings menu. This will likely fix the error.

2. Download Outlook in a Proper Manner

Sometimes users don’t follow the set of instructions provided by Microsoft when downloading Outlook. Make sure to read and follow the instructions. Otherwise, some files might not install correctly. Following the instructions and downloading Outlook correctly will remove the error.

3. Update Microsoft Outlook

if you are using the older version of the app, you will face this error. To remove this problem, the only solution is a quick update. You can easily reinstall the application from Microsoft office. Follow the instructions provided in the app to remove it entirely; otherwise, some files might be left in your system, and when you redownload Outlook, it will cause the error again.

4. Use Single Account

The use of multiple accounts may cause this problem; therefore, the most relevant solution is to remove all accounts. Then log in with a single account and check whether the error persists or not. If the issue stays, then try other ways to remove this error.

5. Use the Browser Version of Outlook

The [pii_email_e6af9796c02919183edc] error is only known to occur in the application of Outlook. If you want to avoid it at all costs, you can simply use the browser version. Microsoft Outlook works great on the browser as well, and you don’t really miss out on any notable features.

6. Using the Built-in Troubleshooter

All Microsoft applications can be troubleshot on Windows to identify and clear if anything wrong with your application. The built-in Windows troubleshooting tool can quickly identify what’s wrong with Outlook and suggest you a fix for it.

What If None of the Steps Work

If none of these steps work, you can simply take help from Microsoft Support. For this, you can go on your browser and search for the support for the error you face. There will be a guide that you can follow to remove the error. Additionally, you can also email the support team with your problem, and they will get back to you as soon as possible because Microsoft provides 24/7 support.


If you face this error on your system, there is no need to panic as it can be easily removed, and it won’t cause any data loss at your end. You can simply follow the steps mentioned above and try each of them to see if there is one of those problems with your Outlook. All those steps are straightforward to perform, and you can do them step by step to see which one can help you. And again, if it isn’t being removed, either email the support team of Microsoft or follow the steps mentioned on their site, which will definitely fix the [pii_email_e6af9796c02919183edc] error.